Five Star Granite Export

Welcome to Five Star Granite Export. We specialize in the supply and export of premium quality granite rough blocks to domestic and international customers. This Shipping Policy outlines the terms and conditions related to the transportation and delivery of our products.

Order Processing

All orders are processed after confirmation of product availability, advance payment (if applicable), and final approval of specifications. Processing time may vary depending on block size, quantity, quarry availability, and export documentation requirements.

Shipping Methods

Five Star Granite Export ships granite rough blocks through trusted logistics partners, freight forwarders, container services, and heavy transport carriers. Shipping methods may include:

1. Road Transportation
2. Rail Transportation
3. Sea Freight Container Shipping
4. Port-to-Port Export Delivery

Delivery Time

Delivery timelines depend on product quantity, destination country, customs clearance, shipping schedules, and weather conditions. Estimated shipping time will be communicated during order confirmation. International shipments may require additional transit and customs processing time.

Export Documentation

We provide necessary export and shipping documents including:

1. Commercial Invoice
2. Packing List
3. Bill of Lading
4. Certificate of Origin
5. Export Inspection Documents (if required)
6. Other customs-related documentation as applicable

Shipping Charges

Shipping and freight charges are calculated based on block size, weight, container capacity, destination port, transportation method, and applicable taxes or duties. Final shipping costs will be clearly mentioned in the quotation or invoice.

Customs Duties and Taxes

International customers are responsible for any customs duties, import taxes, port handling charges, or local government fees applicable in their respective countries unless otherwise agreed in writing.

Inspection and Quality Assurance

All granite rough blocks are inspected for quality, dimensions, and finish before dispatch. Customers may request additional inspection reports or third-party verification services at extra cost.

Risk and Ownership

Ownership and risk of the products transfer to the buyer upon dispatch or as per the agreed international trade terms (INCOTERMS). Five Star Granite Export is not responsible for delays caused by customs authorities, shipping carriers, natural disasters, or unforeseen logistical issues.

Damaged or Delayed Shipments

Customers must inspect shipments immediately upon arrival and report any damage or discrepancy within 48 hours of delivery. Claims related to transportation damage should be supported with photographs and official delivery records.

Contact Information

For shipping inquiries, order tracking, or logistics support, please contact:

Five Star Granite Export

Karur, Tamil Nadu, India

Email: info@fivestargraniteexport.com

Phone: +91 9842817069

By placing an order with Five Star Granite Export, customers agree to the terms mentioned in this Shipping Policy.